Frequently Asked Questions

What is Rockfish?

We are a company that strives to bring transparency to health-related decisions, making the process easy and efficient for everyone. We do the research and build tools to help you make the best decision.

But, really, what is a rockfish?

Ah. Rockfish are one of the longest-living fishes, sometimes living 200 years! They come in many different shapes, sizes, and color patterns, and live in various habitats.

Rockfish is a meaningful name for us as we want to help everyone achieve a long and great quality life just like that for the rockfish.

How much does Rockfish cost?

Rockfish tools are free to use by any interested individuals including patients and their caregivers. Care providers and other partner organizations may pay a subscription or referral fee.

What is a SNF?

SNF is an acronym for Skilled Nursing Facility. A SNF is an inpatient care facility with resources to provide skilled care, rehabilitation and other related services to patients who need nursing care, but do not require hospitalization.

Why are multiple SNFs showing the same cost?

You are likely a Medicare or Medicaid beneficiary.

The benefits under the Medicare and Medicaid programs are pre-defined. For example, your cost-sharing is the same among SNFs that accept your government insurance. However, if the length of SNF stay is > 100, Medicare beneficiaries may see cost differences among SNFs because Medicare only provides coverage up to 100 SNF days per year and days 101+ will be incurred at the self-pay rate.

What is included in the cost for each facility?

The Rockfish cost estimates usually cover basic services that include room, meals, laundries, and basic supervision. There may be additional costs for services beyond the basics including prescription medication administration and other nursing services. We recommend that you check with the SNFs to understand their pricing schedule.

Why are some cost results showing up as N/A?

The cost information for that facility is not yet available. We are working diligently with the SNFs and our partners to add those information.

What is Medicare?

Medicare is a Federal health insurance program that pays for hospital and medical care for people over age 65 and those meeting specific disability standards.

Does Medicare cover non-skilled, custodial care or intermediate care?

No. Medicare only provides coverage for skilled care, i.e., care that requires supervision of skilled or licensed medical personnel such as a nurse, doctor, or therapist.

What is Medicaid?

Medicaid is a means-tested health and medical services program for certain individuals and families with low incomes and few resources. Medi-Cal is California’s Medicaid program.

I do not understand all these insurance terms, can you please help?

Of course! Take a look at our web resources and glossary. These include links to other useful websites and documents.